Welcome to Oakfield Surgery
Covid-19 Update
From Monday 19th July 2021, we can confirm that all staff at the Surgery will continue to wear masks and PPE beyond the 19th July during face-to-face consultations.
We kindly request that all patients attending the Surgery also continue to wear a facemask or covering (unless clinically exempt) until further notice. We will continue to operate a social distancing model on our premises. We have made this decision in line with Government advice on maintaining the use of masks and face coverings in health settings.
Complying with our policy will ensure the ongoing protection of clinically vulnerable patients and staff, and will also mean that we can maintain open access to our services while reducing the risk of transmission to our staff and the impact this would have on our ability to operate.
We thank you for your cooperation and support
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On 10th March 2020 Oakfield Surgery changed the way you can book your appointment.
From the above the only way to book an appointment is with AskMyGP
Save time and book online - no more queuing on the telephone!
· Available 24/7 and we respond during working hours Monday to Friday
· We will usually get back to you within 2 hours (after 4:30pm it might be the next day)
· You can request a particular doctor or nurse (so long as they’re working)
· You can choose to be contacted by the surgery by telephone or secure message
· If we need to see you we will usually give you an appointment the same day
· You will need to register the first time you use askmyGP, but this can easily be done without any paperwork.
· AskmyGP is available to all our patients, and you can use it to ask about your children or other people you care for (if they are registered with us).
· Please note you will no longer be able to book a GP telephone appointment using the Systmonline appointment system after 10th March 2020.
This practice is a member of Suffolk Primary Care – an innovative partnership of like-minded GP surgeries that have joined together to promote best practice and find new ways of working.
By sharing our resources and expertise we can tackle some of the challenges currently facing the NHS and ensure our patients continue to receive the high level of care they rightly deserve.
Suffolk Primary Care has six core values focused on achieving the best outcomes for patients, its staff and everyone in our community.
These are:
- Delivering compassionate, high quality care
- Nurturing and supporting staff
- To be community focused
- Ambitious about finding new ways of working
- Innovative sharing of resources
- Improving services with evidence-based care
You can find out more about Suffolk Primary Care by clicking here. You can also keep up to date with its news by clicking here.
Alternatively, you can search for ‘Suffolk Primary Care’ on Facebook or ‘follow’ @Suffolk_PC on Twitter.
